Shipping policy

SHIPPING POLICY

Thebikershop
Effective Date: August 31, 2026
Last Updated: August 31, 2026

At Thebikershop, we aim to make every delivery clear, reliable, and easy to track. This Shipping Policy explains order processing, estimated delivery times, shipping charges, tracking, address changes, and what to do if there is a delivery problem.

01 — ORDER PROCESSING

Orders are generally processed within 1–3 business days after successful payment confirmation.

Business days are Monday through Friday, excluding federal holidays.

Orders placed on weekends or holidays will normally begin processing on the next available business day.

During periods of unusually high order volume, processing may take slightly longer.

02 — SHIPPING DESTINATIONS

We currently ship to eligible addresses within the United States.

Shipping availability may depend on the product, destination, carrier restrictions, and service availability.

If we are unable to ship an order to the address provided, we will contact the customer using the information submitted during checkout.

03 — ESTIMATED DELIVERY

After processing, standard delivery generally takes approximately:

3–8 business days

This is an estimated delivery timeframe rather than a guaranteed delivery date.

Delivery times can vary depending on the destination, shipping carrier, product availability, weather, holidays, and other circumstances outside our reasonable control.

04 — SHIPPING COSTS

Available shipping options and applicable shipping charges will be displayed during checkout before payment is completed.

Shipping costs may depend on:

Delivery destination
Product size or weight
Selected shipping service
Number of products ordered
Applicable promotional offers

Customers can review the total cost of their order before completing checkout.

05 — ORDER TRACKING

When tracking information becomes available, customers may receive a shipping confirmation containing the carrier and tracking details.

Please allow some time after receiving the tracking number for the carrier's tracking system to update.

Tracking activity may not appear immediately after a shipping label is created.

06 — CORRECT SHIPPING INFORMATION

Customers are responsible for providing a complete and accurate delivery address during checkout.

Please carefully verify:

Recipient's full name
Street address
Apartment, suite, or unit number when applicable
City
State
ZIP code
Contact information

Incorrect or incomplete information can cause delays, failed deliveries, or returned packages.

07 — ADDRESS CHANGES

If you notice an error in your shipping address, contact us immediately at:

info@thebikershop.us

We will attempt to update the information before shipment, but address changes cannot be guaranteed once an order has entered fulfillment or has been transferred to the shipping carrier.

08 — MULTIPLE PACKAGES

Some orders may arrive in more than one package.

Products can occasionally be shipped separately because of product size, inventory location, fulfillment requirements, or carrier arrangements.

When applicable, separate tracking information may be provided for individual packages.

09 — DELIVERY DELAYS

Although we work to provide reliable delivery estimates, occasional delays may occur because of circumstances such as:

Severe weather
Carrier disruptions
High seasonal shipping volumes
Holidays
Transportation interruptions
Incorrect delivery information
Unexpected operational delays

A carrier delay does not necessarily mean that the package has been lost.

If tracking has not updated for an unusual period, please contact us so we can help review the shipment.

10 — DAMAGED PACKAGES

Please inspect your package and product shortly after delivery.

If an order arrives visibly damaged, contact us as soon as possible and provide:

Your order number
A description of the issue
Photos of the product
Photos of the packaging
Photos of the shipping label when available

These details help us review the issue and determine an appropriate solution.

11 — LOST OR MISSING PACKAGES

If tracking indicates an unusual delay or you believe your package has been lost in transit, contact:

info@thebikershop.us

Please include your order number and tracking information.

We may review the shipment information and, where appropriate, work with the applicable shipping carrier to investigate.

12 — PACKAGE MARKED “DELIVERED”

If tracking shows that a package was delivered but you cannot locate it, we recommend checking:

Around the delivery location
With other household members
With neighbors when appropriate
Building reception or management
Other safe locations where the carrier may have left the package

You may also contact the shipping carrier using your tracking number.

If the package still cannot be located, contact Thebikershop for additional assistance.

13 — REFUSED & UNDELIVERABLE PACKAGES

A package may be returned to us when delivery cannot be completed because of an incorrect address, repeated unsuccessful delivery attempts, refusal of delivery, or another carrier-related reason.

If this occurs, contact our customer service team to discuss available options.

Additional shipping charges may apply when reshipment is requested for an address problem that was not caused by Thebikershop.

14 — ORDER CANCELLATION

We will make reasonable efforts to accommodate cancellation requests before shipment.

However, once an order has been processed or shipped, cancellation may no longer be possible. In that situation, our Return & Refund Policy may apply.

SHIPPING SUPPORT

Need assistance with your delivery?

Our team is available to help with tracking questions, shipping issues, damaged deliveries, and other order-related concerns.

THEBIKERSHOP

Email: info@thebikershop.us
Phone: +1 954-292-1733

Business Address:
3761 NW 23rd Pl
Coconut Creek, FL 33066
United States

When contacting us about an existing shipment, please include your order number so we can assist you more efficiently.